In case no direct pallet exchange is possible, pallet vouchers shall be issued to you at the respective recipient locations of the Migros Group, in particular at Migros Logistics Operations Centers (MVS Suhr, MVN Neuendorf, MVV Volketswil). You can redeem these at any one of the 10 Cooperatives against exchangeable EUR pallets according to EPAL. If you deliver non-exchangeable pallets, these shall not be recorded on the pallet voucher.
In case you wish to pick up more than 34 EUR pallets at a time, please report this to MTM at least two working days in advance. At the Migros Logistics Operations (MVS, MVN, MVV) pallet vouchers cannot be redeemed.
IMPORTANT: Pallet vouchers are valid for six months from the day of issue. Expired pallet vouchers are no longer valid and cannot be redeemed at a later point in time.