Pallet vouchers

Pallet vouchers are used if no direct exchange (1:1 exchange) of EUR pallets is possible. Please take into account that pallet vouchers are only given to suppliers who have not entered into a partnership with Migros Exchange Equipment Management. For MTM Partners neither 1:1 exchange nor pallet vouchers are permitted.

Please also note the following in relation to issuing or redeeming pallet vouchers:

Issuing pallet vouchers

  • Have your pallet voucher issued exclusively for exchange-enabled EUR pallets.
  • The white original of the pallet voucher remains with the issuer. The yellow copy is given to the driver.
  • Book the pallet vouchers in the TGIS as incoming and add the pallet voucher number to this in Reference 1.     

PDF example of a pallet voucher

Redeeming pallet vouchers

  • Pallet vouchers can be redeemed from all Migros Cooperatives.
  • Inform MTM Dispatch at least two days in advance if you wish to redeem a pallet voucher.
  • Pallets are delivered only in exchange for the original yellow voucher.
  • Reserved pallets which are not picked up on the day of reservation will be forfeited.

Pallet vouchers which are not redeemed within the period of validity will expire.

Contact us

If you have questions about this information or generally concerning the dispatch of reusable equipment, please do not hesitate to contact us at:

Phone: +41 44 277 31 13
E-Mail: